experience and information are joined
to produce innovative gainful action.

The KNOWLEDGE FACTOR project is a business directive for Fleischbein Taylor and Associates, Inc., dedicated to serving the information technology needs of small offices, i.e., both small businesses and the remote offices of larger corporations in California, particularly the greater Los Angeles and San Diego regions.

We offer the following:

	consulting services
	analysis and design services
	programming services
	procurement services
	implementation services
	training services
	IT administration management services

Frequently called "a Systems House" with more than 20 years active business deployment, we provide a full range of information systems support, from Microsoft certified full service network design and implementation to around-the-clock troubleshooting. Typical deployments include setting up and installing networks and servers, installing and configuring e-mail systems, setting up Web sites with databases, and implementing remote access such as virtual private networks from partners homes and other offices.

When you call on the KNOWLEDGE FACTOR team, you get help with projects such as synching Palm Pilots to Outlook and setting up Exchange servers for shared calendars. This company supports WANs between multiple office sites for many of its clients. Also, it has helped several of its clients set up and test new products.

Finally, we maintain a 7x24 operation to keep our customers up and running regardless of the nature or the timing of the problem. To achieve this mission, the KNOWLEDGE FACTOR project has designed its service offering around the needs of the customer in a way that only a few competitors might choose to match.

Specifically:

	7 x 24 available support
	proactive customer relationship & account management
	certified integrated delivery
	friendly demeanor, professional appearance & deployment

We're renown by our customers as the team to call to solve the problem.

By the focus of the KNOWLEDGE FACTOR project, many customers are building significant scale to their information technology and developing their learning skills with powerful advantages over their local competitors.

So again, welcome to the inner circle of data, research and collaboration... where membership to this project works for you.

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